Knowledge Centre

Items on this page are a taste only of the thousands of articles, podcasts, and videos housed in our Knowledge Centre

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With burnout on the rise, what can companies do about it?

Dawn Klinghoffer and Katie Kirkpatrick-Husk, MIT Sloan

Workforce data highlights the need to understand burnout, measure its dimensions, and identify actions for managers and employees to mitigate its effects.

How to create a stakeholder strategy

Darrell Rigby, Zach First, and Dunigan O’Keeffe, Harvard Business Review

Most people will readily agree that the first responsibility of business leaders is to grow the long-term value of their companies. But that’s where the agreement ends and the debate begins:

Employees are losing patience with change initiatives

Cian O Morain and Peter Aykens, Harvard Business Review

In 2022, the average employee experienced 10 planned enterprise changes — such as a restructure to achieve efficiencies, a culture transformation to unlock new ways of working, or the replacement of a legacy tech system — up from two in 2016. While more change is coming, the workforce has hit a wall: A Gartner...

AI Is helping companies redefine, not just improve, performance

Michael Schrage, David Kiron, François Candelon, Shervin Khodabandeh, and Michael Chu, MIT Sloan

Research on organisations’ use of artificial intelligence reveals how they can apply the technology to redefine strategic measurement and KPIs.

Reducing information overload in your organisation

By LK Klein, Emily Earl, and Dorian Cundick, Harvard Business Review

Information overload is the inevitable result of the modern organization’s always-on, more-is-better approach to communication. Unfortunately, it is also a driver of employees’ disengagement and poor decision making. While we are all, as employees and leaders, affected by this reality, the onus is on the company...

Managing the cultural pitfalls of hybrid work

Christine Moorman and Katie Hinkfuss, MIT Sloan

The authors offer 11 strategies for leading more effective hybrid teams based on data from a recent survey of marketing leaders.

Audience loyalty may not be what we think

Mark Coddington and Seth Lewis, Nieman Journalism Lab, 27 April 2023

How participatory journalism became a taken-for-granted norm, how news use can help mitigate misinformation beliefs, and the limits of live fact-checking.

Understanding the geopolitical state of affairs in the Indo-Pacific with Dr Michael Green

Understanding the geopolitical state of affairs in the Indo-Pacific with Dr Michael Green

Very Public Affairs Podcast, The Centre for Corporate Public Affairs, 24 April 2023

In this episode of the Centre’s Very Public Affairs Podcast, Analyst Cameron Chu interviews Dr Michael Green, CEO of the University of Sydney’s United States Studies Centre and a former adviser at the US National Security Council, who discusses his analysis of the state of geopolitics in the Indo-Pacific,...

Mastering stakeholder engagement to drive business success

Dr. Gleb Tsipursky, Forbes

Stakeholder engagement is one of the more critical aspects of leadership. Stakeholders can be anyone from your frontline employees to suppliers to business partners, and your organisation’s relationship with them is dynamic and can change over time. There are many advantages to identifying and getting to know...

PwC’s Global Crisis and Resilience Survey 2023

PwC, PwC

How organisations are adapting to constant disruption by transforming their approach to building resilience.