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How to communicate a tough decision to your team
Joseph Grenny, Harvard Business ReviewIt’s natural to want to dodge the tough work of sharing bad news. After all, who wants to tell a team that their project was canceled or that several team members will be let go? Instead of putting the announcement off, blaming higher ups for the decision, or behaving in a disconnected way, you want to present the...
leadership communications
A New Approach to Building Your Personal Brand
Jill Avery and Rachel Greenwald, Harvard Business ReviewIn this article a branding thought leader and a professional dating coach present a guide to creating your personal brand. It’s an intentional, strategic practice in which you craft and express your own value proposition, and it involves seven steps: (1) Define your purpose by exploring your mission, passion, and...
managing yourself
From ChatGPT to HackGPT: meeting the cybersecurity threat of generative AI
Karen Renaud, Merrill Warkentin, and George Westerman, MIT Sloan
For the past several years, cybercriminals have been using artificial intelligence to hack into corporate systems and disrupt business operations. But powerful new generative AI tools such as ChatGPT present business leaders with a new set of challenges.
socio political environment
How managers can make feedback a team habit
by Helen Tupper and Sarah Ellis, Harvard Business ReviewThe flow of feedback is important for everyone, but all too often, it ends up feeling forced, formal, and infrequent. As a result, people’s development stalls and team growth is stifled. To overcome these challenges, managers can take the lead on creating a shared understanding of what feedback is for, increasing...
leadership communications
What business needs to know about the new US cybersecurity strategy
Sarah Kreps and Amelia C. Arsenault, 14 April 2023In March 2023, the Biden administration released a new National Cybersecurity Strategy, which makes it clear that the time for private companies voluntarily opting into cybersecurity has long passed. Instead, the new strategy promises to support new regulatory frameworks that will shift liability and create incentives for private firms to...
cybersecurity
What to do when you’re passed over for an internal position
Melody Wilding, Harvard Business ReviewJob rejection is always difficult. But things get even more complicated when it’s an internal role. Unless you decide to leave — which takes some time — you have to figure out how to work within the same organization, and maybe even with the same people that rejected you. Here’s how to move on and carry yourself...
managing yourself
What to do when you’re passed over for an internal position
Melody Wilding, Harvard Business ReviewJob rejection is always difficult. But things get even more complicated when it’s an internal role. Unless you decide to leave — which takes some time — you have to figure out how to work within the same organisation, and maybe even with the same people that rejected you. Here’s how to move on and carry yourself...
managing yourself
When Should Your Company Weigh In on Hot-Button Issues?
Sally Susman, Harvard Business ReviewAs leaders, there is no way to anticipate and be ready with a public response for every scenario. In this excerpt from her new book, Pfizer Chief Corporate Affairs Officer Sally Susman provides a five-point framework of questions to help leaders figure out whether and how to weigh-in: Does the issue relate to our...
socio political environment
The PR power of fessing up
Sarah A. Soule and Lambert Zixin Li, MIT SloanCompanies are adopting a new communications strategy: publicly disclosing unflattering information about lapses and misdeeds. New research indicates that doing so is effective for building trust.
socio political environment
crisis communications
Hybrid work is here to stay. Here are seven ways to manage your workforce
Kara Baskin, MIT SloanHybrid work may be the new norm, but there’s nothing standard about its implementation — yet. At this juncture, managers need to think creatively and futuristically to fully reap the benefits of a hybrid workforce rather than just tolerate it.
socio political environment