Apple apologises for allowing workers to listen to Siri recordings

Alex Hern, The Guardian, Thursday 29th August, 2019, 29 August 2019
Apple has issued an apology in a statement to its customers after a Guardian report revealed Apple contractors could listen to voice recordings of Siri users. “As a result of our review, we realise we have not been fully living up to our high ideals, and for that we apologise,” Apple said in a statement on its website. This comes as producers of voice-assistant technologies have been caught running secret human-oversight programmes for years. Companies such as Amazon and Google have both made changes to their programs after extensive reviews. Apple has committed to changing the way Siri is run, saying it will no longer keep audio recordings from Siri and an opt-in setting to share recordings will be built for users.

For the full story click here