Knowledge Centre
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Age inclusion is your company’s next competitive advantage
Bradley Schurman and Jennifer Wong, Harvard Business ReviewFor decades, companies built entire strategies around the pursuit of youth. But times move on. Those consumers are now in their 60s and 70s. Meanwhile, fertility rates are falling worldwide, youth pipelines are shrinking, population growth is slowing or reversing in many nations, and people are living longer and...
innovation
Has high immigration fallen out of favour in Australia?
Gareth Hutchens, ABC NewsIf you've spent any time on social media in recent years, you would have seen people criticising Australia's high levels of immigration. But in recent months, the most severe criticisms of high immigration have come from organisations that have been among the biggest supporters of high immigration for the past few...
socio political environment
Professor Robert Sutton on communicating difficult decisions as a leader
Daniel McGinn, Harvard Business ReviewIn today’s uncertain economy, leaders must navigate the delicate task of delivering bad news, such as layoffs or project cancellations, with empathy and transparency. Robert Sutton’s framework, originally published in 2009, remains relevant, emphasising predictability, understanding, control, and compassion to...
leadership communications
Advancing Sustainability in a Climate of Silence
Andrew Winston, MIT Sloan ReviewIt’s been a rough year for corporate sustainability. Just a few years ago, large companies were eager to publicise bold goals around their climate change and equity efforts. Today, most US companies are keeping their heads down and avoiding drawing attention to those topics.
csr
2025 Corporate Public Affairs Oration
"Reputation 3.0 - Building and stewarding trust in the new reputation landscape". Delivered by David Bickerton
socio political environment
Products labelled as sustainable sell better
Sherry He and Caroline Wang, Harvard Business ReviewA comprehensive analysis of Amazon sales data reveals sustainably labels increase consumer demand by 13-14 per cent for up to eight weeks after adoptions. Consumers engage in passive search – opting for labelled products when give the choice, even if they’re not actively look for sustainable...
csr
When wait and see is a smart strategy
Adam job, Nikolais S. Lang, Ulrich Pidun, and Martin Reeves, MIT Sloan ReviewWaiting can be a dysfunctional choice – or a wise approach to navigating complexity. Leaders facing today’s uncertainty must know when and how to wait.
leadership communications
Over 90 per cent of Restructuring Professionals Link Geopolitical Disruption to Rising Distress in Asia
AlixPartnersAs Geopolitical tensions continue to shape the economic landscape, a new survey reveals Asian market’s optimism against global market volatility and uncertainty. This divergence underscores Asia’s unique position amid macroeconomic headwinds, distinct sector-specific challenges, and the growing private credit...
socio political environment
geo political environment
Climate governance in a ‘bumpy’ transition: Directors share their views
Australian Institute of Company DirectorsThe conversation around climate governance has matured. What was once treated as a separate sustainability issue is now becoming deeply embedded in core business strategy and risk management.
csr
governance
Sustainability at a Crossroads Report
GlobeScan, ERM, and VolansOur 2025 survey of sustainability experts across the world reveals a pivotal inflection point in the evolution of the global sustainability agenda. While the field has matured and expanded over decades, a striking consensus has emerged: the current approach is no longer fit for purpose.
csr