Knowledge Centre

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Biases in decision-making: A guide for CFOs

Tim Koller, McKinsey & Company

Cognitive biases affect human decisions. Here’s a primer on the most common decision-making challenges—and practices that organisations can implement to overcome them.

The next round in the US trade war has the potential to be more damaging for Australia

Felicity Deane, The Conversation

On April 2 the US is set to implement a new wave of tariffs under its Fair and Reciprocal Trade Plan. Details of the plan that will impact all US trading partners are not yet known, but the US administration has suggested these tariffs will target any rules it considers “unfair”.

How to get better at delegating

Rebecca Knight, Harvard Business Review

Distrust, control issues, perfectionism, and fear of failure can keep you tangled in the details or stuck doing everything on your own. But it doesn’t have to be that way. Learning how to delegate is a skill you can develop.

John Mullen AM on restoring trust in Qantas

Steph D’Souza, Australian Institute of Company Directors

Qantas Chair John Mullen is motivated to restore trust in the Flying Kangaroo but does not underestimate the breadth, depth or complexity of the task ahead. He is candid about the path forward for digesting learnings, reshaping leadership dynamics, and navigating a new era of customer and capital investment.

The power of strategic fit

Darrell Rigby and Zach First, Harvard Business Review

Companies that don’t align the essential elements of their strategy won’t be able to create sufficient value for their firms and stakeholders to sustain long-term success. Too many leaders, facing heavy pressure to increase the worth of their company, use simplistic “spreadsheet strategies”.

US trade tariffs: What your board needs to know

Peter Hanlon, A

Last week, US President Donald Trump said his administration would introduce tariffs of 25 per cent on steel and aluminium imports into the United States. As the impact on Australia remains unclear, experts are urging boardrooms to ignore the noise and continue to stay the course and govern with pragmatism.

Why Meetings Need a Constructive Devil’s Advocate

Chidiebere Ogbonnaya, Benjamin Laker, Jintao Lu, and Kalu A. Nduka, MIT Sloan Review

When one person takes on the role of testing assumptions and evaluation ideas in meetings, it leads to better-considered next steps and fewer follow-up discussions. Meetings are a staple of organisational life a place. But too often, meetings don’t deliver the desired outcomes.

Top Five Predictions for 2025

We could not have predicted in 2015, when we first published our Top 5 Predictions for the coming year that a decade on, we’d still be...

The Rise of AI Resentment At Work: Why Employees Are Pushing Back

Diane Hamilton, Forbes

AI has been billed as the ultimate productivity booster, promising to eliminate tedious task, enhance decision-making, and create new opportunities for workers. Yet in many workplaces, AI is being met with resistance.

Good leadership requires moral courage

Matt Beard, Australian Institute of Company Directors

Moral courage enables a person to do what they know is right, despite the risks, difficulty, and potential personal costs. It’s the difference between knowing what needs to be done and seeing it through. Without moral courage, ethical progress happens at the speed of convenience, rather than at the pace of what’s...