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How crisis management can influence reputation

Cristopher Niesche, Australian Institute of Company Directors

The reaction to a crisis can define a company — and more than mere survival, good preparation for a worst-case scenario can even result in an enhanced reputation.

UK banks back in political crosshairs after Farage fiasco

Sinead Cruise, Iain Withers and Lawrence White, Reuters, 31 July 2023

After more than a decade trying to rehabilitate their image since an era of bailouts and mis-selling scandals, Britain's banks are once again a target for public - and political - ire.

What started as a dispute between former Brexit Party leader Nigel Farage and NatWest-owned Coutts over the closure of his accounts has spiralled into a...

Leading through a sustained crisis requires a different approach

Michaela J. Kerrissey and Amy C. Edmondson, Harvard Business Review

The pandemic has ended, but many executives are still leading their organisations as if a sudden crisis still exists. While the emergency is over, the crisis is not. Instead, we are now in a sustained crisis, a period of ongoing difficulty and uncertainty. How do leaders navigate this new...

What is your crisis quotient?

Adam Bryant

A new metric can help identify potential leaders who have what it takes to thrive in times of disruption...

A time-tested strategy for leaders facing a “perfect storm”

Brad Borkan, Strategy+Business

The great polar explorers all had seconds-in-command to help manage their teams. The role is still needed in organizations today.

‘Too damaged’: cult fitness brand Peloton urged to fire its CEO and seek sale

Scott Deveau, The Sydney Morning Herald, 25 January 2022

Peloton has received a letter from an activist investor demanding that it fire its CEO and pursue a sale. Blackwells Capital, which has a stake of less than 5 per cent, has called for the departure of CEO and co-founder John Foley. The letter from Blackwells decried the CEO’s leadership, citing failed forecasting and inconsistent strategy, and...

2 out of 3 members of university governing bodies have no professional expertise in the sector. There’s the making of a crisis

Alessandro Pelizzon et al, The Conversation, 30 November 2021

To say Australian universities are in crisis "is to state the obvious". A common narrative suggests the most immediate cause of the current crisis is “reduced international student revenue and income from investments, such as dividends” during the pandemic. However, many commentators have noted that the problems besetting Australian...

How to make strategic career decisions, even in a crisis

HBR IdeaCast, Harvard Business Review, 28 September 2021

In this episode of HBR IdeaCast executive education professor and author Dorie Clark discusses the importance of making well-informed, strategic, career decisions. She offers advice on how to ignore social media distractions, balance priorities, cultivate patience, and…