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A simple hack to help you communicate more effectively
Matt Abrahams, Harvard Business ReviewUsing a structured approach when communicating can help you prioritise what you need to convey. In this article, the author introduces his “What, So What, Now What” framework. Much like the Swiss Army knife, known for its versatility and reliability, this structure is flexible and can be used in many different...
communication
Internet Cults, Disinformation, and Democracy
From Gamergate to Pizzagate and beyond to QAnon, internet manipulation and disinformation campaigns have grown to a geopolitical scale and spilled into real life with devastating consequences, entangling everyone from politicians to Hollywood celebrities.
media relations
communication
Casual, distant, aesthetically limited: 5 ways smartphone photography is changing how we see the world
T.J. Thomson and Shehab Uddin, The ConversationSmartphones are a staple of modern life and are changing how we see the world and show it to others. Almost 90 per cent of Australians own a smartphone, spend an average of 5.6 hours each day using them. and are responsible also for more than 90 per cent of all the photographs made this year.
communication
The “passive news consumer” is on the rise
Kirsten Eddy, NiemanLabThe rise of social media signalled the promise of a new public square, facilitating more open debate and diverse voices. With these new opportunities for digital participation also came a host of new challenges, including online trolling, disinformation, and a less trusting and more disconnected public.
communication
What’s the point of meetings?
Presented by Isabel Berwick and produced by Mischa Frankl-Duval, FT PodcastMeetings are an inevitable part of office life – but how many of them are useful? Host Isabel Berwick speaks to Kaz Nejatian, Chief Operating Officer of e-commerce group Shopify, to find out why the company slashed staff meetings and what the effects of that policy – dubbed “Chaos Monkey” – have...
communication
workplace
2023 future of communications study
Edelman, 04 October 2023Edelman’s Future of Corporate Communications study examines the current state, evolution, and forward focus of the corporate communications function and communicators' leadership role in today’s multistakeholder universe.
This year, we set out to understand just how much progress has been made by communications leaders and theirs...
communication
How global companies can create a consistent customer experience
Nataly Kelly, Harvard Business ReviewBuilding global companies is more straightforward than ever. This growth in the new digital age comes with risk: if customers in one market receive less value than another, they perceive your offering differently. To create an equitable experience, focus on driving a GLOBE mindset: geography-agnostic,...
communication
How to make a compelling pitch
Matt Abrahams, Harvard Business ReviewIf you want to be an effective communicator, you’re going to need to know how to pitch your ideas, concepts, and perspectives to others in both professional environments and day-to-day interactions. To be effective, a pitch needs to be understandable, relevant, and readily convincing — without any strong-arm...
communication
Employees are losing patience with change initiatives
Cian O Morain and Peter Aykens, Harvard Business ReviewIn 2022, the average employee experienced 10 planned enterprise changes — such as a restructure to achieve efficiencies, a culture transformation to unlock new ways of working, or the replacement of a legacy tech system — up from two in 2016. While more change is coming, the workforce has hit a wall: A Gartner...
communication