Knowledge Centre

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Spinning uncertainty into success

Tom Ehrenfeld, Strategy+Business

A new self-help book gleans lessons from entrepreneurs who saw potential where others saw

Can Design Thinking Succeed in Your Organization?

David Dunne, Theresa Eriksson, and Jan Kietzmann, MIT Sloan

Many leaders become discouraged when design thinking doesn’t get the results they expect. They can improve the odds of success by assessing the readiness of their organizations and preparing their teams for a different problem-solving process.

5 Ways Managers Can Support Neurosignature Diversity at Work

Friederike Fabritius, Harvard Business Review

Neurosignatures are the unique properties that make up how our brains are wired. Each of us has four brain systems: the dopamine system, the serotonin system, the estrogen system, and the testosterone system. The amount of activity that takes place within each system varies from person-to-person.

Boost Employee Confidence and Inclusion by Creating Voice Space

Bejoy Philip and Dana Kaminstein

New research finds that building employee confidence is key to inclusion and provides insights on how to enhance inclusion at an actionable level in the workplace.

Don’t let hierarchy stifle innovation

Timothy R. Clark, Harvard Business Review

Much of the know-how required for innovation comes from the bottom of the organization. Yet many non-management employees consider innovation outside the scope of their jobs. Even when they want to participate, they don't because the organization’s tacit norms discourage it....

The cognitive shortcut that clouds decision-making

Jonas De keersmaecker, Katharina Schmid, Nadia Brashier, and Christian Unkelbach, MIT Sloan

Merely repeating false claims increases their believability, leaving business leaders vulnerable to basing decisions on misinformation. MIT Sloan proposes four strategies to prevent this...

How leaders can escape their echo chambers

Diana Smith, Harvard Business Review

While leaders are broadly aware of the importance of creating a psychologically safe culture to encourage candor, they are less cognizant of how subtle leadership behaviors can get in the way of people speaking up. In this article, the author shares behaviors that leaders might not realize shut down dissenting...

What is your crisis quotient?

Adam Bryant

A new metric can help identify potential leaders who have what it takes to thrive in times of disruption...

How to write concisely

Harvard Business Review, Jane Rosenzweig

It’s not the end of the world if you use an unnecessary word now and then, write the occasional overlapping sentence, or tell us what you’re doing in a sentence before you do it. But the extra words add up. In this article, the author offers advice for how to make your writing shorter and...

A time-tested strategy for leaders facing a “perfect storm”

Brad Borkan, Strategy+Business

The great polar explorers all had seconds-in-command to help manage their teams. The role is still needed in organizations today.