Consumers are wise to ‘woke washing’ but truly ‘transformative branding’ can still make a difference

Amanda Spry, Bernardo Figueiredo, Jessica Vredenburg, Joya Kemper & Lauren Gurrieri, The Conversation, 27 October 2021

Businesses have a chequered history when it comes to engaging with societal problems, from self-serving “box ticking” corporate practices under the guise of social responsibility to shifting responsibility to consumers to make ethical choices. More recently, “woke washing” has seen brands promoting social issues without taking meaningful action. The idea of “transformative branding”, which involves companies working with customers, communities and even competitors to co-create brands...

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