The principle of stakeholder capitalism requires business leaders to define their mission as creating long-term value not only for shareholders but also for customers, suppliers, employees, communities, and others. Stakeholder capitalism defines “value” in broader terms, and so, companies should understand who the stakeholders are; understand stakeholder needs and build trust; define and measure ways to serve stakeholders; define and execute a stakeholder capitalism strategy; and build an operating model that can sustain long-term value creation. By doing all this…
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