How Starbucks scales impact by listening to all the stakeholders in our shared future

Simon Mainwaring, Forbes, 07 July 2021

Starbucks Corporation is the world’s largest coffeehouse chain. Celebrating its 50th year in business, it boasts 400,000 associates at more than 33,000 stores in over 80 countries. Yet in a culture where a common perception is “big is bad”, Starbucks has strategically managed to retain a reputation for a human-centric, community-minded, and impact-driven culture by...

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