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Layoffs Are Painful. But You Can Communicate Them Compassionately.
Laurie Tennant, Harvard Business ReviewExecutives and managers too often underestimate the importance of clear, consistent communications as part of a reduction in force (RIF). Without an effective communications plan that begins well in advance, an RIF can result in long-term damage to the company’s reputation and to the well-being of both dismissed...
socio political environment
reputation
leadership communications
How companies reckon with past wrongdoing
HBR IdeaCasr, Harvard Business Review, 18 January 2022Assistant professor Sarah Federman of the University of Baltimore discusses how companies handle their historical misdeeds, and what that means for employees and customers. From firms that backed slave owners to companies that transported Holocaust victims, many legacy companies can find they played a role in past transgressions. Federman makes...
corporate reputation
Woolworths’ reputation to play a role in executive bonuses
Sue Mitchell, The Australian Financial Review, 29 September 2021Woolworths is replacing a key measure of retail productivity with a reputation score in its formula for setting executive bonuses in a bid to rebuild trust. Following a review conducted by PwC, Woolworths plans to replace the sales per square metre metric with a reputation metric measured externally by...
corporate reputation
Facebook steps up fight against climate misinformation - but critics say effort falls short
Kari Paul, The Guardian, 17 September 2021Facebook has announced new efforts to combat climate crisis misinformation on its platform, including by expanding its climate science centre to provide more reliable information, investing in organisations that fight misinformation, and launching a video series to highlight young climate advocates on Facebook and Instagram. But critics say...
corporate reputation
socio political environment
Amazon’s biggest, hardest-to-solve ESG issue may be its own workers
Todd Wasserman, CNBC, 29 August 2021The US National Council on Occupational Safety and Health has included Amazon in its “Dirty Dozen” list of the most dangerous employers in America. Earlier this year New York Attorney General Letitia James filed a lawsuit against Amazon for inadequately protecting workers amid the COVID-19 pandemic. Workplace issues are being factored into...
corporate responsibility
socio political environment
corporate reputation
The truth behind corporate climate pledges
Jocelyn Timperley, The Guardian, 26 July 2021Facing a reckoning over their contribution to the climate emergency, companies are coming out with a record number of pledges. More Fortune 500 companies have adopted emissions targets and one in five have science-based targets. At least one fifth of the world’s 2,000 largest public companies have now made some kind of “net zero” pledge to...
corporate reputation
corporate narrative
socio political environment
BlackRock throws its weight around
Lorraine Woellert & Catherine Boudreau, POLITICO, 20 July 2021Investment giant BlackRock Inc. has more than doubled its support for shareholder proposals this year, throwing its weight behind efforts to oust corporate directors and force reporting on greenhouse gas emissions, lobbying and diversity. BlackRock's 2020-21 Investment Stewardship Report reveals the investment firm sided with...
advocacy
corporate reputation
NAB chief ‘taking into account’ landmark climate report on oil and gas policy
Charlotte Grieve, The Sydney Morning HeraldNational Australia Bank chief executive Ross McEwan pledged to consider the findings of the International Energy Agency’s climate report in the bank’s upcoming September policy on oil and gas. A coalition of climate groups claiming to represent one million Australians sent a letter to each of the Big Four banks,...
corporate reputation
leadership communications
In Conversation: Corporate Activism, Reputation, Trust & Climate Targets
Very Public Affairs Podcast, Centre for Corporate Public Affairs, 06 May 2021On this episode of In Conversation, Llew Gartrell, Senior Manager Government Relations at Stockland, and Melanie McMillan, Senior Associate at the Centre for Corporate Affairs, join the Centre's Executive Director Wayne Burns to discuss the top news stories from March and April 2021.
Listen to this...
advocacy
corporate reputation
corporate responsibility