Knowledge Centre
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Do you manage too many people?
Rebecca Knight, Harvard Business ReviewThe more direct reports you have, the harder it is to give each of them personal attention. Yes, you’re stretched thin and you’ve got a lot on your plate, but when you come across as too busy for your employees, you make them feel as if they don’t matter. So how can you be a supportive manager if you manage a large...
workplace
Three project management strategies for a hybrid workplace
Alexandra Samuel, Harvard Business ReviewOn a hybrid project, communication and coordination become both more critical and more challenging. Digital tools and meetings may be the only way some team members can keep in touch. In the author’s experience running dozens of web development and content projects, there are three key areas for hybrid project...
workplace
How to avoid the unexpected consequences of your diversity, equity and inclusion policy
Vanessa M. Conzon, Harvard Business ReviewWill the Diversity, Equity and Inclusion policy you’re about to implement actually hurt some of the people you’re trying to help? New research on this question shows that, yes, this can happen if you fail to take a systems-level view — but the good news is there are three key ways to avoid unintended...
workplace
Has hybrid working killed the office?
Sam Forsdick, Clara Murray, RaconteurThe shift to hybrid working is causing more businesses to recalibrate their office requirements, cutting space and costs in the process. But not all companies are ready to abandon their city sky rises just yet
workplace
Beware a culture of busyness
Adam Waytz, Harvard Business ReviewOnce upon a time, leisure was a sign of prestige. Today that idea has been turned on its head, and busyness is the new status symbol. Busy people are considered important and impressive, and employees are rewarded for showing how “hard” they’re working. Such thinking is misguided.
workplace
Five things high-performing teams do differently
Ron Friedman, Harvard Business ReviewNew research suggests that the highest-performing teams have found subtle ways of leveraging social connections during the pandemic to fuel their success. The findings offer important clues on how organisations can foster greater connectedness — even within a remote or hybrid work setting — to engineer...
workplace
What it takes to lead across generations
Mary Dooe, Anne Saini, and Hannah Bates, Harvard Business Review, 23 August 2023In the workplace, productivity can suffer when older and younger workers struggle to communicate and find common ground.
leadership communications
workplace
Building a culture where employees feel free to speak up
Timothy R. Clark, Harvard Business ReviewWhen employees at every level speak up, they circulate local knowledge, expand the universe of useful ideas, and prevent collective tunnel vision. And not infrequently, minority views turn into novel solutions. But you can’t speak a speak-up culture into existence — doing so in the absence of true psychological...
workplace
Keep your team on track amid cost-cutting, layoffs, and uncertainty
Rebecca Knight, Harvard Business ReviewIt’s natural for workers to feel distracted and lose their drive when times are tough. In this article, the author shares insights from three experts on management and motivation. Their recommendations include keeping team meetings short and quick and devoting more attention to one-on-one check-ins; seeking out...
workplace
Making the case for the resources your team needs
Melody Wilding, Harvard Business ReviewAdvocating for resources goes beyond the act of getting a “yes” to acquire more tools, personnel, or funds. It represents a deep commitment to your team’s success. It shows those you lead that you’re someone who understands their challenges, values, and efforts, and is willing to champion their needs. Plus, with...
workplace