Knowledge Centre
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The Insidious Effects of Hurrying
Kandi Viens, Harvard Business ReviewIn today’s fast-paced world the pressure to do more, achieve more, and be more in less time has become a pervasive part of modern life. Studies on professional service firms found the majority of respondents described their jobs as “highly demanding, exhausting, and chaotic,” and also took it for granted “that...
workplace
Turbocharging Organisational Learning With GenAI
Paul Baier and John J. Sviokla, MIT Sloan Review, 13 January 2025Generative AI can radically improve an organisation’s ability to learn. With the introduction of ChatGPT in 2022 the machines talked back. Instead of having to “speak” Java or Python, people could use everyday dialogue — which is why the tool garnered more than 100 million users in its first two months of public availability.
ai
Journalism, media, and technology trends and predictions 2025
Nic Newman and Federica Cherubini, Reuters InstituteNews organisations are braced for multiple challenges in 2025 that likely include attacks from hostile politicians, economic headwinds, and battles to protect IP. Changes to search will become a major grievance for a new industry that already lost social traffic and fears a further decline in visibility due to AI...
media relations
Substack: The next big thing or another media bubble?
Catherine Baab-Muguira, QuartzThe media industry needs a Saviour. Maybe the entire knowledge economy does. Enter Substack, the newsletter platform that punches far above its weight in cultural impact, despite its mere $650 million valuation.
media relations
socio political environment
The Future of Jobs Report 2025
World Economic ForumTechnological change, geo-economic fragmentation, economic uncertainty, demographic shifts and the green transition – individually and in combination are among the major drivers transforming the global labour market by 2030.
socio political environment
governance
Global Economics Intelligence executive summary
Sven Smit, McKinsey & CompanyThird-quarter GDP reports reveal a mixed global economy. China faces an economic slowdown; the United States sees growth; and the eurozone is stable. The IMF forecasts a slow but stable global trajectory into 2025.
geo political environment
Good practice stakeholder engagement practical checklist
Wayne Burns, Centre for Corporate Public AffairsTen essential steps for effective stakeholder engagement.
stakeholder
The UnitedHealthcare CEO Shooting should be a turning point for corporate America
Ranjay Gulati and Alison Beard, Harvard Business ReviewThe murder of Brian Thompson — and the public’s reaction to it — show frustration with corporations has reached a fever pitch. This is due, in part, to the failure of business to deliver value to customers, employees, and communities (including shareholders), simultaneously.
socio political environment
What Is Agentic AI, and How Will It Change Work?
Mark Purdy, Harvard Business ReviewThe way humans interact and collaborate with AI is taking a dramatic leap forward with agentic AI. Think: AI-powered agents that can plan your next trip overseas and make all the travel arrangements; humanlike bots that act as virtual caregivers for the elderly; or AI-powered supply-chain specialists that can...
ai
How the best CEOs build lasting stakeholder relationships
Blair Epstein, Julia McClatchy, Kurt Strovink, and Eric Sherman, McKinsey & CompanyBy developing a compelling, proprietary narrative and a sustainable communications road map, leaders can foster deeper dialogues and more meaningful connections with a wide range of stakeholders.
stakeholder
leadership communications