Knowledge Centre
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The art of setting expectations as a project manager
Amy Shoenthal, Harvard Business ReviewManaging the expectations of a wide range of stakeholders is one of the most challenging jobs of a project manager. Yet there’s no educational program or training for this skill because everyone’s expectations are unique and often deeply personal. PMs need to use a combination of intuition, listening, iterating,...
adaptive leadership
What fast-moving companies do different
Suketu Gahndi, Harvard Business ReviewLack of speed has been troubling companies for decades. The difference is that today, with everything moving so much faster, a lack of speed can mean more than just a few missed opportunities — it can put companies in a very precarious position, especially those in markets where they face competitors that can sense...
innovation
Best practices for engaging a multigenerational workforce
Catherine Collinson and Michael Hodin, Harvard Business ReviewPeople have the potential to live longer than ever before, which is prompting workers to rethink their time in the workforce relative to retirement. Many workers — whether by choice or by necessity — now seek to extend their working lives beyond the traditional retirement age. An individual’s working years can now...
adaptive leadership
Five tactics to combat a false sense of urgency at work
Diana Denham Smith, Harvard Business ReviewThe headwinds of false urgency can be intense. But they also foster a reactive culture. If everything is urgent, there’s little opportunity for creative and deep work, which tends to flourish only when there’s time and space. In this article, the author offers tips that will help you focus on what’s truly urgent in...
leadership communications
Do you manage too many people?
Rebecca Knight, Harvard Business ReviewThe more direct reports you have, the harder it is to give each of them personal attention. Yes, you’re stretched thin and you’ve got a lot on your plate, but when you come across as too busy for your employees, you make them feel as if they don’t matter. So how can you be a supportive manager if you manage a large...
workplace
Three project management strategies for a hybrid workplace
Alexandra Samuel, Harvard Business ReviewOn a hybrid project, communication and coordination become both more critical and more challenging. Digital tools and meetings may be the only way some team members can keep in touch. In the author’s experience running dozens of web development and content projects, there are three key areas for hybrid project...
workplace
How to avoid the unexpected consequences of your diversity, equity and inclusion policy
Vanessa M. Conzon, Harvard Business ReviewWill the Diversity, Equity and Inclusion policy you’re about to implement actually hurt some of the people you’re trying to help? New research on this question shows that, yes, this can happen if you fail to take a systems-level view — but the good news is there are three key ways to avoid unintended...
workplace
Has hybrid working killed the office?
Sam Forsdick, Clara Murray, RaconteurThe shift to hybrid working is causing more businesses to recalibrate their office requirements, cutting space and costs in the process. But not all companies are ready to abandon their city sky rises just yet
workplace
A tool to help boards measure cyber resilience
Keri Pearlson, Harvard Business ReviewDuring our research, we asked cybersecurity leaders, board directors and other subject matter experts about board cybersecurity discussions and the reporting given to boards in preparation for these discussions. All respondents had strong opinions about cybersecurity boardroom discussions. Generally, participants...
cybersecurity
The big debate: is AI a blessing or curse for cybersecurity?
Josh Sims, RaconteurIn a world of constantly evolving cyber threats, the rise of artificial intelligence is not just the latest in a long line of potentially dangerous escalations. Instead, this could be a massively damaging development, with AI tools theoretically enabling infinitely more threats to be generated at speed, with...
cybersecurity