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Audience loyalty may not be what we think

Mark Coddington and Seth Lewis, Nieman Journalism Lab, 27 April 2023

How participatory journalism became a taken-for-granted norm, how news use can help mitigate misinformation beliefs, and the limits of live fact-checking.

Understanding the geopolitical state of affairs in the Indo-Pacific with Dr Michael Green

Understanding the geopolitical state of affairs in the Indo-Pacific with Dr Michael Green

Very Public Affairs Podcast, The Centre for Corporate Public Affairs, 24 April 2023

In this episode of the Centre’s Very Public Affairs Podcast, Analyst Cameron Chu interviews Dr Michael Green, CEO of the University of Sydney’s United States Studies Centre and a former adviser at the US National Security Council, who discusses his analysis of the state of geopolitics in the Indo-Pacific,...

From ChatGPT to HackGPT: meeting the cybersecurity threat of generative AI

Karen Renaud, Merrill Warkentin, and George Westerman, MIT Sloan


For the past several years, cybercriminals have been using artificial intelligence to hack into corporate systems and disrupt business operations. But powerful new generative AI tools such as ChatGPT present business leaders with a new set of challenges.

When Should Your Company Weigh In on Hot-Button Issues?

Sally Susman, Harvard Business Review

As leaders, there is no way to anticipate and be ready with a public response for every scenario. In this excerpt from her new book, Pfizer Chief Corporate Affairs Officer Sally Susman provides a five-point framework of questions to help leaders figure out whether and how to weigh-in: Does the issue relate to our...

The PR power of fessing up

Sarah A. Soule and Lambert Zixin Li, MIT Sloan

Companies are adopting a new communications strategy: publicly disclosing unflattering information about lapses and misdeeds. New research indicates that doing so is effective for building trust.

Hybrid work is here to stay. Here are seven ways to manage your workforce

Kara Baskin, MIT Sloan

Hybrid work may be the new norm, but there’s nothing standard about its implementation — yet. At this juncture, managers need to think creatively and futuristically to fully reap the benefits of a hybrid workforce rather than just tolerate it.

Top Five Predictions for 2023

Wayne Burns

“Let there be a special place in Hell for pundits who make predictions”, said US historian Rick Perlstein.

Given we’ve been publishing our...

What is ESG?

McKinsey & Company, McKinsey & Company

Environmental, social, and governance (ESG) criteria are useful in measuring a company’s progress toward achieving social goals in addition to creating shareholder value.

How Companies Can Navigate Today’s Geopolitical Risks

David S. Lee and Brad Glosserman, Harvard Business Review

The rules of international business have changed. To navigate this new paradigm, companies need to understand four important trends: 1) Interdependence between countries has grown and has created new risks, 2) geopolitical competition between the West and China is growing, 3) this geopolitical competition is...

What a Mature CSR Team Looks Like

Christopher Wickert, David Risi, and Tommaso Ramus, Harvard Business Review

As climate change, social inequities, and other critical issues grow ever more urgent, many companies have built dedicated departments focused on corporate social responsibility (CSR).