Knowledge Centre
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Groupthink: The killer of Innovation
Wesley van PeerA sneaky, silent killer lurks in the hallways of offices, meeting rooms, and even in our heads. It’s not a mysterious spy or a high-tech gadget...
workplace
How to disagree with your boss
Amy Gallo, Scott LaPierre, Jessica Gidal, Anne Saini and Hannah Bates., Harvard Business Review, 26 October 2023When was the last time you disagreed with your boss? Did you tell them you had a different opinion — or did you just let it go?
HBR contributing editor Amy Gallo says it’s much easier to just agree with your boss. But sometimes, it’s important to speak up.
workplace
How to stop taking work so personally
Melody Wilding, Harvard Business ReviewTaking things personally at work is not a sign of weakness, but a reflection of your passion, commitment, and deep sense of responsibility. But what if your professional role has become too intertwined with your sense of self. While equating your value as a person with your performance at work is common,...
managing yourself
workplace
What’s the point of meetings?
Presented by Isabel Berwick and produced by Mischa Frankl-Duval, FT PodcastMeetings are an inevitable part of office life – but how many of them are useful? Host Isabel Berwick speaks to Kaz Nejatian, Chief Operating Officer of e-commerce group Shopify, to find out why the company slashed staff meetings and what the effects of that policy – dubbed “Chaos Monkey” – have...
communication
workplace
Do you manage too many people?
Rebecca Knight, Harvard Business ReviewThe more direct reports you have, the harder it is to give each of them personal attention. Yes, you’re stretched thin and you’ve got a lot on your plate, but when you come across as too busy for your employees, you make them feel as if they don’t matter. So how can you be a supportive manager if you manage a large...
workplace
Three project management strategies for a hybrid workplace
Alexandra Samuel, Harvard Business ReviewOn a hybrid project, communication and coordination become both more critical and more challenging. Digital tools and meetings may be the only way some team members can keep in touch. In the author’s experience running dozens of web development and content projects, there are three key areas for hybrid project...
workplace
How to avoid the unexpected consequences of your diversity, equity and inclusion policy
Vanessa M. Conzon, Harvard Business ReviewWill the Diversity, Equity and Inclusion policy you’re about to implement actually hurt some of the people you’re trying to help? New research on this question shows that, yes, this can happen if you fail to take a systems-level view — but the good news is there are three key ways to avoid unintended...
workplace
Has hybrid working killed the office?
Sam Forsdick, Clara Murray, RaconteurThe shift to hybrid working is causing more businesses to recalibrate their office requirements, cutting space and costs in the process. But not all companies are ready to abandon their city sky rises just yet
workplace
Beware a culture of busyness
Adam Waytz, Harvard Business ReviewOnce upon a time, leisure was a sign of prestige. Today that idea has been turned on its head, and busyness is the new status symbol. Busy people are considered important and impressive, and employees are rewarded for showing how “hard” they’re working. Such thinking is misguided.
workplace
Five things high-performing teams do differently
Ron Friedman, Harvard Business ReviewNew research suggests that the highest-performing teams have found subtle ways of leveraging social connections during the pandemic to fuel their success. The findings offer important clues on how organisations can foster greater connectedness — even within a remote or hybrid work setting — to engineer...
workplace