Knowledge Centre

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Going all in: Why employee ‘will’ can make or break transformations

Dominic Skerritt and John Parsons with Mary Lass Stewart, Matt Schrimper, and Nicolette Rainone, McKinsey & Company

Tapping the organisation’s collective energy to implement change is crucial for transformation success. A three-step process creates the momentum to meet the challenges ahead.

When Bonuses Backfire

Dirk Sliwka and Timo Vogelsang, Harvard Business Review

Why do bonuses sometimes backfire? It’s because each incentive design choice both signals information about your own beliefs and intentions as an employer and shapes the signalling value of employee behaviour within the organisation.

Why Leadership Teams Fail

Thomas Keil and Marianna Zangrillo, Harvard Business Review

In pursuit of strong performance, CEOs often overlook a critical factor in organizational success: the health of their leadership team. That’s a big problem, because a dysfunctional team can be a serious drag on strategy execution.

The gen AI skills revolution: Rethinking your talent strategy

Alharith Hussin, Anna Wiesinger, Charlotte Relyea, Martin Harrysson, and Suman Thareja, McKinsey & Company

Developing the software talent companies need to grow means thinking in terms of skills rather than roles to navigate this period of uncertainty around talent.

What Pavel Durov’s arrest means for social media platforms

Alexi Mostrous, Tortoise Media

Telegram founder’s arrest in France is the most drastic national action yet taken against a social media boss. French prosecutors are due to decide whether to charge Pavel Durov, Telegram’s chief executive, with cybercrime offences.

4 Warning signs of ethical burnout on your team

by Richard Bistrong, Dina Denham Smith, and Ron Carucci, Harvard Business Review

High stress at work can destabilise people’s ethical compass, putting them at heightened risk of ethical lapses. When employees focus solely on achieving their targets, deadlines, or personal financial goals at the expense of ethical considerations they can teeter on “ethical burnout.

The antitrust ruling that could shake up the world of search

Danielle Kutchel, Law Society Journal

Google has become a dominate presence in our lives, a gateway to near-infinite information, implanted on the phones we carry every day. But how did it get like this? An antitrust case in the USA found that Google’s dominance may not be simply a natural phenomenon.

Should brands take a stance on social and political issues?

Geetanjali Saluja and Nitika Garg, The Conversation

Getting political is nothing new for brands, but it is not clear whether engaging in brand activism actually helps companies overall, leaving many marketers and chief executives hesitant to do so.

What employees say matters most to motivate performance

Asmus Komm ,Brooke Weddle, and Dana Maor, McKinsey & Company

The past few years have been a confounding time in performance management. Disruptions of long-standing workplace norms have led many employees to rethink their expectations of employers regarding remote work, employee burnout, and work–life balance.

3 Strategies to Manage Your Employees’ AI Risks

Zac Amos, Risk and Resilience Hub

If you use artificial intelligence or manage team members who do, risk awareness and reduction strategies are essential for keeping companies’ reputations and data safe.