Knowledge Centre

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Top Five Predictions for 2024

Wayne Burns

Champion US baseball manager Casey Stengel once said, “Never make predictions, especially about the future”.

What is tokenisation?

McKinsey & Company

Tokenisation is the process of creating a digital representation of a real thing. Tokenisation can also be used to protect sensitive data or to efficiently process large amounts of data.

Measuring trends in AI

Stanford University

The 2024 index arrives at a moment where AI’s influence on society has never been more pronounced. This year, the scope has broadened extensively to cover essential trends such as technical advancements in AI, public perceptions of the technology, and the geopolitical dynamics surrounding its development.

How Organisations Build Trust

Kristen Grimm, Claire de Leon, Michael Crawford & Diana Chun, Stanford Social Innovation Review

Trust in institutions across society is declining. This is not a theory but a fact, affirmed by leading experts like the Edelman Trust Barometer,...

Should businesses take a stand on societal issues?

Should businesses take a stand on societal issues?

Brian Kenny, Harvard Business Review, 07 January 2024

Should businesses take a stand for or against particular societal issues? And how should leaders determine when and how to engage on these sensitive matters?

Why living intelligence is the next big thing

Amy Web, Harvard Business Review

AI is merely one facet of a sweeping technological change and companies that fail tor recognise other converging technologies risk being left behind. Advanced sensors and biotechnology are less visible, though no less important, have been quietly advancing and the convergence of these three technologies is soon...

A simple hack to help you communicate more effectively

Matt Abrahams, Harvard Business Review

Using a structured approach when communicating can help you prioritise what you need to convey. In this article, the author introduces his “What, So What, Now What” framework. Much like the Swiss Army knife, known for its versatility and reliability, this structure is flexible and can be used in many different...

Eight essential qualities of successful leaders

Rebecca Knight, Harvard Business Review

Becoming a great leader is a journey of continuous learning and growth. It’s a process — one that thrives on embracing challenges, seeking feedback, fostering connections, and cultivating understanding. In this article, the author outlines the eight most essential leadership qualities, according to Harvard Business...

Australia’s top corporate givers revealed (paywalled)

Sally Patten, BOSS (AFR)

Woolworths, Bendigo and Adelaide Bank and health insurer NIB were among the companies to record a surge in philanthropy in 2023.