Knowledge Centre

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Are you at risk of a slowly eroding reputation?

Billy Partridge, Grayling

When most people think about lost reputations, they recall infamous, cliff-edge disasters—those lost-in-a-heartbeat crises we all see unfold in the media. These events cause irreparable damage through sudden, unexpected occurrences. But what if those are actually in the minority? What if there is another, less...

Philosophy Eats AI

Michael Schrage and David Kiron, MIT Sloan Review

Generating sustainable business value with AI demands critical thinking about the disparate philosophies determining AI development, training, deployment, and use.

Chief Economists Outlook: January 2025

World Economic Forum

The January 2025 Chief Economists Outlook explores key trends in the global economy, including the latest outlook for growth, inflation, monetary and fiscal policy. It discusses the impact of US policy on the global economy, investigates fragmentation trends and discusses the turbulent outlook for global trade.

The Irreplaceable Value of Human Decision-Making in the Age of AI

The Irreplaceable Value of Human Decision-Making in the Age of AI

Martin Reeves, Mihnea Moldoveanu and Adam Job, Harvard Business Review

The rise of AI presents an opportunity for humans to step up to the challenge of refining, emphasising, and applying our human strengths to differentiate corporate decision-making. However, human capabilities are often untrained, impulsive, or implicit. Thus, to distinguish and elevate their decision-making...

The five challenges of corporate communication

José Manuel Velasco, LLYC

As much admired as misunderstood, corporate communications continue to be the cornerstone of a company’s story. But corporate communications must be a collective effort, one able to reach an entire organisation. This implies a transversal and unifying purpose, with all the resulting advantages and disadvantages.

Anti Discrimination Policy

Australian Institute of Company Directors

Recent legal changes in Australia have introduced a "positive duty" for employers to proactively combat workplace sexual harassment and discrimination, with the Australian Human Rights Commission gaining expanded powers to enforce compliance.

The Insidious Effects of Hurrying

Kandi Viens, Harvard Business Review

In today’s fast-paced world the pressure to do more, achieve more, and be more in less time has become a pervasive part of modern life. Studies on professional service firms found the majority of respondents described their jobs as “highly demanding, exhausting, and chaotic,” and also took it for granted “that...

Turbocharging Organisational Learning With GenAI

Paul Baier and John J. Sviokla, MIT Sloan Review, 13 January 2025

Generative AI can radically improve an organisation’s ability to learn. With the introduction of ChatGPT in 2022 the machines talked back. Instead of having to “speak” Java or Python, people could use everyday dialogue — which is why the tool garnered more than 100 million users in its first two months of public availability.

Journalism, media, and technology trends and predictions 2025

Nic Newman and Federica Cherubini, Reuters Institute

News organisations are braced for multiple challenges in 2025 that likely include attacks from hostile politicians, economic headwinds, and battles to protect IP. Changes to search will become a major grievance for a new industry that already lost social traffic and fears a further decline in visibility due to AI...

Substack: The next big thing or another media bubble?

Catherine Baab-Muguira, Quartz

The media industry needs a Saviour. Maybe the entire knowledge economy does. Enter Substack, the newsletter platform that punches far above its weight in cultural impact, despite its mere $650 million valuation.