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AI Is helping companies redefine, not just improve, performance
Michael Schrage, David Kiron, François Candelon, Shervin Khodabandeh, and Michael Chu, MIT SloanResearch on organisations’ use of artificial intelligence reveals how they can apply the technology to redefine strategic measurement and KPIs.
socio political environment
Reducing information overload in your organisation
By LK Klein, Emily Earl, and Dorian Cundick, Harvard Business ReviewInformation overload is the inevitable result of the modern organization’s always-on, more-is-better approach to communication. Unfortunately, it is also a driver of employees’ disengagement and poor decision making. While we are all, as employees and leaders, affected by this reality, the onus is on the company...
leadership communications
Managing the cultural pitfalls of hybrid work
Christine Moorman and Katie Hinkfuss, MIT SloanThe authors offer 11 strategies for leading more effective hybrid teams based on data from a recent survey of marketing leaders.
socio political environment
Mastering stakeholder engagement to drive business success
Dr. Gleb Tsipursky, ForbesStakeholder engagement is one of the more critical aspects of leadership. Stakeholders can be anyone from your frontline employees to suppliers to business partners, and your organisation’s relationship with them is dynamic and can change over time. There are many advantages to identifying and getting to know...
stakeholder
PwC’s Global Crisis and Resilience Survey 2023
PwC, PwCHow organisations are adapting to constant disruption by transforming their approach to building resilience.
issues management
How to communicate a tough decision to your team
Joseph Grenny, Harvard Business ReviewIt’s natural to want to dodge the tough work of sharing bad news. After all, who wants to tell a team that their project was canceled or that several team members will be let go? Instead of putting the announcement off, blaming higher ups for the decision, or behaving in a disconnected way, you want to present the...
leadership communications
A New Approach to Building Your Personal Brand
Jill Avery and Rachel Greenwald, Harvard Business ReviewIn this article a branding thought leader and a professional dating coach present a guide to creating your personal brand. It’s an intentional, strategic practice in which you craft and express your own value proposition, and it involves seven steps: (1) Define your purpose by exploring your mission, passion, and...
managing yourself
From ChatGPT to HackGPT: meeting the cybersecurity threat of generative AI
Karen Renaud, Merrill Warkentin, and George Westerman, MIT Sloan
For the past several years, cybercriminals have been using artificial intelligence to hack into corporate systems and disrupt business operations. But powerful new generative AI tools such as ChatGPT present business leaders with a new set of challenges.
socio political environment
How managers can make feedback a team habit
by Helen Tupper and Sarah Ellis, Harvard Business ReviewThe flow of feedback is important for everyone, but all too often, it ends up feeling forced, formal, and infrequent. As a result, people’s development stalls and team growth is stifled. To overcome these challenges, managers can take the lead on creating a shared understanding of what feedback is for, increasing...
leadership communications
What to do when you’re passed over for an internal position
Melody Wilding, Harvard Business ReviewJob rejection is always difficult. But things get even more complicated when it’s an internal role. Unless you decide to leave — which takes some time — you have to figure out how to work within the same organization, and maybe even with the same people that rejected you. Here’s how to move on and carry yourself...
managing yourself