Knowledge Centre

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Boost Employee Confidence and Inclusion by Creating Voice Space

Bejoy Philip and Dana Kaminstein

New research finds that building employee confidence is key to inclusion and provides insights on how to enhance inclusion at an actionable level in the workplace.

Don’t let hierarchy stifle innovation

Timothy R. Clark, Harvard Business Review

Much of the know-how required for innovation comes from the bottom of the organization. Yet many non-management employees consider innovation outside the scope of their jobs. Even when they want to participate, they don't because the organization’s tacit norms discourage it....

Creating mindfulness in your work through meditation

Lisa Leong, ABC Radio National

Using meditation to create mindfulness is an ancient practice, and the science backing it has been piling in for years now. But how can we be motivated to make meditation part of our essential routine? How will it actually help our working...

The cognitive shortcut that clouds decision-making

Jonas De keersmaecker, Katharina Schmid, Nadia Brashier, and Christian Unkelbach, MIT Sloan

Merely repeating false claims increases their believability, leaving business leaders vulnerable to basing decisions on misinformation. MIT Sloan proposes four strategies to prevent this...

Don’t Focus on Your Job at the Expense of Your Career

Dorie Clark, Harvard Business Review

The gap between what we have to do today and where we see ourselves in the future can be vexing. We’d like to advance toward our goals, but we feel dragged down by responsibilities that seem banal or off-target for our eventual vision. In this piece, the author offers four strategies you can try so that you can...

Why companies aren’t living up to their climate pledges

John Goddard, Harvard Business Review

Organisations are increasingly making firm commitments to sustainability. However, new research conducted by L.E.K. Consulting suggests many of these organizations are struggling to deliver on their commitments. Setting and balancing priorities is the main...

Ministry of common sense

Maria Tickle and Lisa Leong, ABC Radio National

How to cut through the red tape to bring common sense back into your workplace in this ABC radio broadcast featuring brand and culture transformation expert Martin Lindstrom.

How leaders can escape their echo chambers

Diana Smith, Harvard Business Review

While leaders are broadly aware of the importance of creating a psychologically safe culture to encourage candor, they are less cognizant of how subtle leadership behaviors can get in the way of people speaking up. In this article, the author shares behaviors that leaders might not realize shut down dissenting...

What is your crisis quotient?

Adam Bryant

A new metric can help identify potential leaders who have what it takes to thrive in times of disruption...

How to write concisely

Harvard Business Review, Jane Rosenzweig

It’s not the end of the world if you use an unnecessary word now and then, write the occasional overlapping sentence, or tell us what you’re doing in a sentence before you do it. But the extra words add up. In this article, the author offers advice for how to make your writing shorter and...