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Best practices for engaging a multigenerational workforce

Catherine Collinson and Michael Hodin, Harvard Business Review

People have the potential to live longer than ever before, which is prompting workers to rethink their time in the workforce relative to retirement. Many workers — whether by choice or by necessity — now seek to extend their working lives beyond the traditional retirement age. An individual’s working years can now...

The Secret to Making Difficult Decisions

The Secret to Making Difficult Decisions

04 October 2023

Management decisions almost always involve uncertainty. But what if you just can’t get the facts you need—or if your colleagues disagree about what you should decide? Harvard Business School Professor Joseph Badaracco calls these grey area problems. In this podcast episode, you’ll learn which questions to ask...

How to be a purpose-driven leader without burning out

Lisa Earle McLeod and Elizabeth Lotardo, Harvard Business Review

The idea of servant leadership — putting your team’s needs ahead of your own — brought us to a more compassionate, human-centred work environment. But in today’s environment, it’s a recipe for burnout. Instead, the authors suggest a more impact-driven philosophy called “noble-purpose leadership,” that ties leaders...

Three ways our brains undermine our ability to be a good leader

Cian McEnroe and David Rock, Harvard Business Review

To be successful, researchers at the Neuroleadership Institute have found we must excel across three core domains of great leadership: being future-focused, being good with people, and being able to drive results. And yet, as we develop as leaders, our brains evolve in ways that challenge our ability to excel in...

The best leaders are also technical experts

The best leaders are also technical experts

Anne Saini, Ian Fox, and Hannah Bates, Harvard Business Review, 19 July 2023

Being a great manager isn’t enough to lead others to success. You also need to deeply understand your organisation’s core business.

Amanda Goodall studies the relationship between leaders and organisational performance. She argues that the best leaders are technical experts — for example, doctors who head...

Six ways to become a more collaborative leader

Luis Velasquez and Kristin Gleitsman, Harvard Business Review

In today’s fast-paced corporate landscape, most highly experienced leaders entering an organisation are driven by a desire to make a significant impact and drive meaningful change. However, the approach they adopt in championing new ideas becomes the differentiating factor between success and failure....

How to manage your team’s workload after layoffs

Dina Denham Smith and Frans van Loef, Harvard Business Review

All too often in the case of layoffs, the people who survive it are expected to pick up the work that their terminated colleagues left behind. Meanwhile, these layoff survivors are often struggling with survivor guilt, anxiety, and low morale. In short, after a layoff, more is being asked of people who have less to...

Seven ways to make employees feel respected, according to research

Jack Zenger and Joseph Folkman, Harvard Business Review

Treating everyone with respect is the foundation of good leadership. Employees who feel disrespected are more likely to also feel excluded or even inferior. The authors offer seven behaviours, based on their analysis of data collected from more than 4,500 employees, that lead to a demonstration and feeling of...

CEOs, step into the front lines or risk losing touch

Leading change is both a top-down process and a bottom-up process. The goal is to educate and energise colleagues at every level, especially those on the front lines, about the power of your plans, and to be educated and energised by the pragmatic wisdom of their experiences. Change programs work when they shape...

When great minds don’t think alike

Temple Grandin, Harvard Business Review

As organisations strive to make their workforces more diverse with respect to race, gender equity, and people with disabilities, leaders need to apply these same strategies to employees with different kinds of minds. The author, who has more than 50 years of experience in industry and academia, explains how she...