Knowledge Centre

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How great leaders communicate

Carmine Gallo, Harvard Business Review

Transformational leaders are exceptional communicators. In this piece, the author outlines four communication strategies to help motivate and inspire your team: 1) Use short words to talk about hard things. 2) Choose sticky metaphors to reinforce key concepts. 3) Humanize data to create value. 4). Make mission your...

Building stakeholder trust in measures of sustainable performance

Matthew Falconer and Cécile Saint-Martin, Strategy+Business

Investors say they value a company’s data on sustainability almost as much as they value its financial data. They need to be able to trust it as much, too.

Spinning uncertainty into success

Tom Ehrenfeld, Strategy+Business

A new self-help book gleans lessons from entrepreneurs who saw potential where others saw

Can Design Thinking Succeed in Your Organization?

David Dunne, Theresa Eriksson, and Jan Kietzmann, MIT Sloan

Many leaders become discouraged when design thinking doesn’t get the results they expect. They can improve the odds of success by assessing the readiness of their organizations and preparing their teams for a different problem-solving process.

5 Ways Managers Can Support Neurosignature Diversity at Work

Friederike Fabritius, Harvard Business Review

Neurosignatures are the unique properties that make up how our brains are wired. Each of us has four brain systems: the dopamine system, the serotonin system, the estrogen system, and the testosterone system. The amount of activity that takes place within each system varies from person-to-person.

What is your crisis quotient?

Adam Bryant

A new metric can help identify potential leaders who have what it takes to thrive in times of disruption...

Adam Grant on the power of knowing what you don’t know

This Working Life Podcast, ABC, 11 January 2022

In this episode of This Working Life, organisational psychologist and professor Adam Grant, from The Wharton School of the University of Pennsylvania, explores how to stay curious, find comfort in being wrong and create a "challenge circle" of people who actively challenge your beliefs. He also argues in today's rapidly changing work...

Psychological Safety in Theory and In Practice

Morra Aarons-Mele, Harvard Business Review

What does psychological safety at work mean for people with anxiety and other mental health challenges?


Procter & Gamble sets the corporate standard with purpose-driven storytelling

Jordan Kelley, Forbes, 16 November 2021

Today’s consumer base is the most discerning it’s ever been. A combination of unprecedented advertising exposure and a current events cycle loaded with unavoidable and difficult social, political, and environmental issues has led to a marketing and advertising landscape in which the issues of the day and brands are inextricably linked. Procter...

Who wants to be a company director? Top leaders give their tips

Anne Hyland, The Sydney Morning Herald, 25 September 2021

It might seem like a prestigious job to be on the board of BHP, Rio Tinto or Commonwealth Bank, or any company in the ASX 200. But the pay is relatively modest, the hours formidable – if you do the job properly – and the risks enormous. Directors are typically the first to be blamed in courts, inquiries, and royal commissions when something...